> For the complete documentation index, see [llms.txt](https://docs.cisoko.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cisoko.net/information/frequently-asked-questions.md).

# Frequently Asked Questions

Find answers to common queries about our services, products, and policies in our FAQ section

### 1. What frameworks do your resources support?

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Our resources are thoughtfully designed to function as standalone entities, prioritizing independence and minimizing reliance on any specific framework. While they can all operate independently, we also offer support for various popular server frameworks, including *<mark style="color:yellow;">**QBCore**</mark>*, *<mark style="color:yellow;">**ESX**</mark>*, and *<mark style="color:yellow;">**QBox**</mark>*, to ensure compatibility with a wide range of server setups.
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### 2. Do you support target-like resources?

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Yes, we support [*<mark style="color:yellow;">**ox-target**</mark>*](https://github.com/overextended/ox_target) and [*<mark style="color:yellow;">**qb-target**</mark>*](https://github.com/qbcore-framework/qb-target) by default. For additional integrations, please suggest them on our [**Discord**](https://discord.gg/cisoko) server! We're always open to expanding our compatibility based on community needs.
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### 3. Do you offer customer support? How can I get help if I have issues?

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Yes, we always provide customer support through our [**ticket system**](https://discord.gg/cisoko). We offer free support for questions and problems related to our resources. For additional or custom integrations, we charge an hourly rate. If you're interested in hiring us for custom work, please open a ticket to discuss pricing and availability. Price per hour is listed on our [**Tebex store**](https://fivem.cisoko.net/category/custom-servi)**.**
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### 4. Do you offer discounts for bulk purchases or returning customers?

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Yes, for bulk purchases: Please raise a [**ticket**](https://discord.gg/cisoko) and inform our staff about which resources you're planning to buy. We can then discuss potential discounts.

For returning customers: If you own products from version 1.0 and wish to upgrade to version 2.0 reworks, we offer special discount rates.
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### 5. Is there a trial or demo version available for your resources?

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No, we do not provide actual trial or demo versions of our resources. However, we provide access to a showcase server where you can test the functionality of our resources firsthand. Click below to find out more.
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{% content-ref url="/pages/ypWnJSDnsatZmTd0UVsm" %}
[Showcase Server](/information/showcase-server.md)
{% endcontent-ref %}

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### 6. Can I resell or redistribute your resources?

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No, reselling or redistributing our resources is strictly prohibited. All our resources are protected under verified DMCA protection. Illegal use or distribution of our resources could result in a claim for protection under Title 17, Chapter 512 (c)(3) of the Digital Millennium Copyright Act. <img src="https://2124765416-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWi8k2v7yUXjm0K8CdtiU%2Fuploads%2Fgckrz8MU2qBL07WMakUt%2Fdmca.png?alt=media&amp;token=56dc4840-dfd8-4061-816f-515e35c04e60" alt="" data-size="line">
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### 7. What is your Chargeback & Refund Policy?

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Our chargeback and refund policy is designed to ensure fairness and transparency for both our customers and our company. We do not accept chargebacks or issue refunds once a product or service has been delivered, except in cases where there is a proven fault or issue directly attributable to our offerings that cannot be resolved through our support services. We strongly encourage our customers to review all product information and reach out to our support team for assistance before making a purchase. This policy helps us maintain the quality of our products and services, ensuring customer satisfaction while protecting the integrity of our business operations. Customers considering a chargeback or refund are urged to contact us directly to find a resolution.
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