# Discord Roles

{% hint style="danger" %}
Roles on Discord should only be claimed by the individual who made the resource(s) purchase. Developers or co-owners should refrain from claiming purchases they did not personally acquire.
{% endhint %}

## Step 1: Downloading Acquired Resources

> You can solely access resource downloads and updates through [FiveM's Keymaster](https://keymaster.fivem.net/asset-grants). 

## Step 2: Join The Discord Server

> [Our Discord server](https://discord.gg/cisoko) is the exclusive platform for receiving support, accessing free resource giveaways, staying updated with the latest announcements, and gaining entry to private customer channels for communication with us and fellow server owners.

## Step 3: Claiming Discord Roles

> To obtain your customer roles for access to support ticket creation and assistance, simply claim your purchase by using the /claim command in the #bot-commands Discord channel.

<figure><img src="https://2124765416-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWi8k2v7yUXjm0K8CdtiU%2Fuploads%2FDNkef4zhGK4t53HPm3ue%2Fbot-commands.PNG?alt=media&#x26;token=83143717-e3bd-41b7-b3ab-d2b2d8a4767e" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cisoko.net/information/discord-roles.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.